Dell Laptop EXPLODES, 72-Year Old Woman Gets Burns
Dell is an international company specializing in computer and laptops. The “laptop-exploding” incident is the first we’ve heard of its kind.
A 72 year old woman from Pennsylvania, USA was injured with when her Dell laptop suddenly exploded while she was using it. Loretta Luff reported the she first noticed a funny smell and heard a strange sound, followed by her 6-year Dell laptop exploding, spraying computer parts all over her living room.
Luff suffered first and second degree burns to her face, arms, chest and her foot after she accidentally stepped onto one of the laptop’s blazing batteries.
As Loretta told CBS Philly:
“It blew up. It flipped my computer back and the battery pack and all came out this way. The next thing I knew, my shirt was on fire, I grabbed that and took that off and I think that’s when I singed my hair.”
She also said that the laptop’s flaming batteries had also started a small fire on her carpets, which she then extinguished with water.
Firefighters quickly responded to the incident and arrived on scene to get things under control. Yet, Luff’s desk, rug, shirt were damaged. She still considers herself “lucky”, as she and her disabled husband got any without any major injuries.
Dell was contacted about the incident and gave the following statement to the media:
“Dell places the highest priority on the evaluation and investigation of all safety and potential safety issues for the products that we and our suppliers produce. When Dell becomes aware of an incident, we handle it with the goals of assuring customer safety and a thorough failure analysis.”
“Dell will take appropriate steps to investigate this incident. It’s also important to note that, in our product documentation, Dell tells customers that “using an incompatible battery or a third-party battery may increase the risk of fire or explosion and that they should replace the battery only with a battery purchased from Dell that is designed to work with their Dell computer.”
Luff did say that she had replaced her laptop’s batteries about 3 years ago, but she wasn’t sure whether they were from Dell or not.